Terms & Condition for One-Day Delivery

24-Hour Delivery – Terms & Conditions (Delhi NCR Only)

Label Kashi offers a 24-hour delivery service for select orders within the Delhi NCR region through our logistics partner, Porter. Please read the following terms carefully before opting for this service:

  1. Eligibility

    • This service is available only for select pin codes within Delhi NCR.

    • Applicable only on prepaid orders.

  2. Service Scope

    • Delivery will be attempted within 24 hours from the time of order confirmation.

    • The service is subject to availability of delivery personnel and external conditions, such as weather, traffic, or restricted zones.

  3. Charges

    • A nominal delivery fee may apply and will be displayed during checkout if applicable.

    • No refunds or partial adjustments will be made for failed deliveries due to customer unavailability or incorrect address details.

  4. Order Acceptance & Cancellations

    • Once confirmed, orders under 24-hour delivery cannot be modified or cancelled.

    • Label Kashi reserves the right to cancel or delay delivery if unforeseen circumstances arise.

  5. Failed Delivery Attempts

    • In case of a failed delivery attempt (e.g., customer not available, wrong address), the order may be rescheduled with an additional delivery charge.

    • No refunds will be issued for delays or failed attempts arising from incorrect or incomplete information provided by the customer.

  6. Liability Disclaimer

    • While we aim to ensure timely delivery, Label Kashi is not liable for any delays or due to reasons beyond our control.

    • We do not guarantee 24-hour delivery in force majeure scenarios including but not limited to natural disasters, strikes, curfews, or public emergencies.

  7. Customer Responsibility

    • Customers must ensure they are available at the delivery address and respond to calls from the delivery partner.

    • Any special instructions should be clearly mentioned at checkout.

  8. Proof of Delivery

    • The delivery partner may require a digital signature or OTP confirmation as proof of delivery.